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Regarding Lost Properties

Loss of property on the Rinkai Line

Step1Please ask the station staff of Rinkai Line.
Step2The staff will ask for information about the item (description, color, shape, etc.), and check it against items found at every Rinkai Line station.
Step3If the item is found, it will be returned once you complete the required form.
Step4If the item is not found, please inquire again after a reasonable amount of time has passed.

Loss of property in a train on the JR Saikyo Line direct towards Shinjuku, Omiya and Kawagoe

JR East Japan Telephone Center
(Lost properties inquiries)
TEL: 050-2016-1601
(Hours of reception: 6:00〜24:00)